Privacy Policy

1. Who We Are

Tenkiller Hideouts, is the data controller for personal information collected through this website. Our contact address is bookings@tenkillerhideouts.com.

2. Information We Collect

We collect the following information when you make a booking:

• Name and email address
• Booking dates and cabin selection
• Payment information (processed securely by Stripe — we do not store card numbers)
• IP address and browser information (for security and fraud prevention)

3. How We Use Your Information

We use your information to:

• Process and confirm your booking
• Send booking confirmation and pre-arrival emails
• Respond to support inquiries
• Detect and prevent fraudulent activity
• Comply with legal obligations

4. Third-Party Services

We use Stripe for payment processing. Stripe's privacy policy is available at stripe.com/privacy. We use Resend to send transactional emails.

5. Data Retention

We retain booking records for 3 years to comply with financial record-keeping requirements. You may request deletion of your personal data subject to these legal retention obligations.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at the email below.

7. Contact

Privacy questions or data requests? Email us at bookings@tenkillerhideouts.com.